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Cross Sell
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FAQs

Can I show my theme's default Related-Items AND Cross-Sells on the same page?

Yes. Cross-Sell does not turn off your Related-Items and can be displayed simultaneously.
FAQs

Using "link products" to cross link products as cross sells of each other

If you have 4 products: A,B,C, D, and want each of these products to be a cross sell of each other, you can accomplish this with our "link products" feature.
FAQs

How do I setup cross sells from my best sellers?

Want to show product suggestions from your Best Sellers on your product or cart page? Watch our tutorial below!
FAQs

Why and how to update to Cross Sell version 2+?

If you're on any version of Cross Sell > 2 (you can check your version in our app's Account section), you have access to all the new features below. If you're still on Version 1, you can request an upgrade here: support@csell.co
FAQs

How to install Cross Sell when using Pagefly product templates

To install Cross Sell when using Pagefly product templates, use these instructions: https://help.pagefly.io/manual/cross-sell-element
FAQs

How do I install Cross Sell with Shogun?

If you're using Shogun (https://apps.shopify.com/shogun ) built templates for your product or cart templates, please be aware that you will only be able to add our code snippet to those templates if you have the PAID version of Shogun.
FAQs

Add to Cart Popup - Trigger element override

NOTE: This setting should only be used by developers.
FAQs

How do I change my cart type to "page"?

If you want to show cross sells on the cart page, you'll need to make sure you're using a cart of type "page" and not "drawer", "modal" or other.
FAQs

How can I bulk assign cross sells?

NOTE: If sending files please attach CSV, XSLX or ODS formats only. Numbers files from Apple are not supported
FAQs

How to install Cross Sell on an unpublished theme

When you install Cross Sell from the AppStore, a file named cross-sell.liquid will be created on the live theme's Snippets folder. This is the file that is referenced when adding our snippet code (below) to your product and cart templates.
FAQs

How do I turn off my theme's Related/ Recommended Items?

Recommended Items (i.e. theme Simple, Boundless)
FAQs

How to show cross sells again if I changed the product url?

NOTE: This is not necessary if you're on v2+ of Cross Sell (this can be checked in our App's Account section)
FAQs

Difference between Page Cart and Drawer Cart

When using the page cart, after you click on the “Add to cart” button, you are redirected to the static cart page (cart page has a different URL ending with /cart) away from the product page where you are able to view the items you have added.
FAQs

How do I export my conversion and clicks?

You can now export your conversions and clicks directly from Cross Sell.
FAQs

How do I activate my Quickview buttons?

You can activate our Quickview button on your cross sells.
FAQs

Enable Upsell Popup to add more than one item at once

As of October 2019, if you're on Version 3 of Cross Sell, you can now let customers choose more than one suggestion after it's been added to the cart.
FAQs

How can I disable the Upsell Popup on mobile devices?

To disable the Upsell Popup on mobile devices, go to Settings -> Quickview & Upsell Pop-up -> Upsell Pop-up -> check "Hide on mobile devices"
FAQs

How do I auto assign handpicked Cross Sells by collection?

You are able to auto assign handpicked Cross Sells by collection now. If you want to Cross Sell a collection on a specific product, this is the feature for you.
FAQs

How are conversions & clicks counted?

We consider a conversion has occurred, assisted by Cross Sell, when the following occurs:
FAQs

How can I toggle on or off my theme's Related Items so they only show if a product does not have Cross-Sells assigned?

By default, if your theme has a "Related Items" feature and you have installed and configured some Cross Sells for a product, both your "Related Items" and "Cross Sells" will appear together on the product's page.
FAQs

How to upgrade to version 3 of Cross Sell, and what to expect

Hi there! If you're on v1 of Cross Sell (you can check this in the app's Account section) and want to upgrade to take advantage of v3's new features, follow these steps:
FAQs

How to setup and use the Upsell Feature

The Upsell feature offers you more options for displaying your cross sells on your Product pages, Cart pages and Upsell Pop-up.
FAQs

How can I download my handpicked cross-sells?

You can download your assigned handpicked cross-sells directly in Cross Sell app.
FAQs

How do I display or add taxes on my cross sells?

If you do not include taxes in your product prices, then taxes will not show up by default with cross sell (see this article for reference
FAQs

How to set up Quantity Bundle Discounts

Quantity bundle discounts are a good way to give your customers a discount if they purchase a certain number of products from your store(Total number when they checking out).
FAQs

How do I install Cross Sell with GEMpage builder?

If you're using a page builder app like GEMpage (https://apps.shopify.com/gempage),
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