Customer Experience

Get started with cross selling and upselling with our blogs.

Partnership Announcement: MooseDesk & Cross Sell

We’re thrilled to welcome MooseDesk Live Chat, FAQ & Helpdesk as the latest addition to our esteemed partner community! MooseDesk is dedicated to delivering a comprehensive customer support solution that skyrockets your customer satisfaction.
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2 mins
E-commerce Optimization

A Guide to Mastering Customer Service in E-commerce: Dos and Don’ts for Shopify Store Owners

Timely responses are crucial for maintaining high customer satisfaction in e-commerce. Strive to acknowledge inquiries promptly, even if resolving the issue takes more time. Collaborate with your customer service team to establish clear service level agreements (SLAs), including targets for first response times. Ensure your team understands the importance of adhering to these SLAs, and track their performance regularly.
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10 mins
AI Automation
Retention

What Exactly is Email Marketing and How Can It Transform Your Brand?

When integrated into your email marketing campaigns, cross selling and upselling become even more potent. By strategically suggesting relevant products or upgrades to your customers, you can capitalize on their interest and purchase intent, driving additional sales and fostering customer satisfaction.
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9 mins
Marketing

Akohub and Cross Sell & Upsell: A Powerful New Partnership

Join forces with Akohub and Cross Sell & Upsell to elevate your e-commerce game! Don't miss out on this opportunity to supercharge your sales strategy and delight your customers. Download the Akohub app today and let's make magic happen!
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3 mins
E-commerce Optimization

Top 5 Key Ecommerce Trends to Watch in 2024

As businesses navigate this bustling marketplace, the quest for consumer attention and loyalty intensifies, compelling savvy entrepreneurs to proactively adapt to emerging trends to maintain their competitive edge. Here, we embark on an insightful exploration of five pivotal e-commerce trends poised to shape the landscape of 2024 and beyond.
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7 mins
E-commerce Optimization
AI Automation

Partnership Announcement: Rivyo & Cross Sell

We’re thrilled to welcome Rivyo Product Reviews as the latest addition to our esteemed partner community! Rivyo is dedicated to enhancing the customer experience by providing reliable and insightful product reviews. With this partnership, we aim to empower our merchants with a robust review management solution that boosts credibility, drives sales, and fosters trust among their customers.
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3 mins
E-commerce Optimization

Cross-Selling vs. Upselling: What’s the Difference and Which is Better for Your Business?

If you’ve heard about cross-selling and upselling but have never tried these powerful marketing strategies, you might be wondering what they are and how they can significantly impact your business!
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11 mins
Upselling Strategies

Introducing Our Newest Partner: Discover EComposer

EComposer is committed to simplifying and making eCommerce store creation more accessible for everyone. Through this collaboration, our goal is to provide users of both Cross Sell and EComposer with top-notch Shopify page-building and sales-boosting solutions that seamlessly integrate, ultimately enhancing customer satisfaction.
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3 mins
E-commerce Optimization

Increase Your Sales With These Shopify Thank You Page Optimization Tips

The Shopify thank you page, often overlooked, serves as the order confirmation page your customers encounter upon completing a purchase. By default, it expresses gratitude, provides an order summary, and furnishes updates on shipping details – all essential information. However, the potential of this page is far greater and underused in the realm of ecommerce.
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10 mins
E-commerce Optimization

Capture Lost Sales With Our New Back In Stock Integration

Great news! Cross Sell just got a new, super helpful Back In Stock integration that we’re so excited to tell you about. Keep reading to learn all about it and how it works, along with the key benefits to you and your customers.
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10 mins
Retention
Product

Increasing Average Order Value: Your Store’s Key to Success

Understanding your average order value (AOV) is a key component to understanding the success of your Shopify business.
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12 mins
E-commerce Optimization
Retention